Blog

Thoughts & takes.

Candid perspectives on product strategy, program management, GenAI delivery, software engineering, and the human side of building high-performing technology teams.

Technology

SaaS Is Not Dying. It's Being Rewritten.

Everyone is asking if SaaS is dead. That is the wrong question. The real question is who owns the enterprise AI layer once SaaS as we knew it disappears, and the answer will reshape the entire software industry.

SaaSAI AgentsEnterprise Software
Apr 15, 202610 min read
AI & Product Management

Why Most AI Products Fail (And How to Actually Deliver Value)

The AI gold rush has produced a lot of demos, a lot of press releases, and a lot of models that nobody actually uses. From someone who's been building AI products since 2016, here's what separates the real from the theatrical.

AIGenAIProduct Management
Mar 26, 202615 min read
Case Study

How We Built a Hinglish Chatbot for 2 Million+ Users — When No Hinglish NLP Model Existed

In 2018, Sony MAX asked us to build a Bollywood chatbot. The catch: the audience spoke Hinglish, and no NLP model on the planet could understand it. So we built one from scratch.

Conversational AINLPCase Study
Mar 1, 202610 min read
Project Management

100% On-Time Project Delivery: 6 Frameworks That Actually Work

In 12 years, I've managed projects for Sony MAX, Orange Telecom, and major financial institutions — across three continents, multiple time zones, and every kind of chaos. Here's what actually gets projects across the line.

Project ManagementDeliveryAgile
Feb 22, 202611 min read
AI & Technology

What I learned building an AI company before GPT existed

In 2016, we started building conversational AI and ML products when most of the industry was still obsessed with mobile apps. Here is what that journey taught me about AI, product delivery, and what actually matters.

Conversational AIProduct DeliveryVoicebots
Feb 22, 202610 min read
AI & Technology

GenAI for enterprise: what actually works vs what looks good in a demo

After delivering GenAI platforms for enterprise clients, I have noticed a significant gap between what impresses in a proof-of-concept and what survives contact with real production environments.

GenAIEnterpriseProduct Management
Jan 8, 20269 min read
Program Management

Project Manager vs. Program Manager: What’s the Difference?

These titles are often used interchangeably, but confusing them is how complex initiatives fail. Whether you are leading a delivery team, structuring a PMO, or scaling an enterprise portfolio, understanding the true distinction is critical to your organization's success.

Program ManagementProject ManagementCareer
Dec 20, 20256 min read